Acting as guarantor for my brother/father in law; horrendous experience! Forms are lengthy & intrusive, emails request information that has already been provided or is in-appropriate, uploaded documents are deleted & then re-requested. Had to involve the agents in the end as we reached stalemate with info they wanted over & above that which I was prepared to give purely as a guarantor; I could have got a mortgage & not given over so much personal info! I If I had this much trouble just as a guarantor, heaven help anyone who is looking to rent & their agents use this Company.