Absolute poor example of referencing, left it until the last day before move in day stating they've not received any documents. Despite the fact all documents have been provided, the portal saying everything has been completed. Now delayed move in date, stated we wouldn't need a reference from previous landlord as I've provided lease and account statements but now they need it. And then chasing employer 3 times for something they have already provided. They could have dealt with this within the last two weeks but left it until it was too late to do anything. Now I'm considering withdrawal from the property due to the stress this has caused. Avoid these at all costs.