They took over two weeks to process our references despite their website saying it would take 24 hours. incredibly stressful experience as they didn’t give us any additional information, we had to keep calling them everyday to get them to tell us additional information we needed to add as they kept failing our references. Everyone we talked to on the phone have us different information and the whole experience made us Incredibly stressed, upset and overall Let down. We got told one thing from one person And another from someone else, felt like a massive game of Chinese whispers and Nearly made us lose our holding deposit and homeless.