possibly one of the the worst companies and least customer friendly companies I have had the unfortunate pleasure in dealing with . I returned boots in December , it took 4 weeks to get a refund, then they deducted £ 10 for a damaged box , really I said , didnt you read our small print . The box was returned in the same condition it arrived , if it is damaged in transit how is that my fault . More than likely scam with all returns to get £ 10 back has any one else had this problem with this company and to make matters worse , they do not offer free returns, i guess that says it all