I have had a terrible experience with THE MUCK BOOT COMPANY regarding boots that had poor workmanship. The boots began to separate at the seam within a matter of months. I contacted THE MUCK BOOT COMPANY and was directed to fill out a form they emailed to me with photos of the damage. I never received a response after mailing the form in. I called numerous times and was told someone would contact me and I never received a call. I sent an email stating I was going to give them a poor review for Poor workmanship of their boots and terrible customer service. I received a response stating they wanted me to resend photos of the boots so I did. They replied giving me a pre-printed Fed ex label to send the boots in and they would exchange them. I have heard nothing and no longer have the boots. I strongly suggest you look at other brands such as BOGS or NOBLE. Very Very unhappy. I will proceed with filing complaints through other sources.