The worst customer service I have ever encountered!!! Ordered three pairs of boots. Only received two but paid for all three. After calling 7 times, two emails forwarded to corporate, and over a month later I finally received my third pair of boots.......... that were the wrong size. Now the supervisor said they are out of stock and she is so sorry! I don't want your pity. I want the items I ordered! She said I can return them and order them when they are back in stock. NO! This is your mistake...not mine. And did not offer to make it right! She was absolutely useless! I would look to buy another brand despite this being a really good product.