Very simple ordering process and arrived quickly. Very helpful driver. The panels look incredible and much more expensive than they actually are. We wanted an inexpensive 'makeover' so we completely dismantled the entire shower wallsand frame which were old fashioned aluminium and I sprayed them with two coats of primer and then 3 coats of black. We placed the panels directly over the old tiles with no problem whatsoever which saved so much time removing them. My only gripe would be that when ordering anything online, you need as much advice as possible as you cannot see colours properly. I ordered the white corner joint because I thought the panels looked quite white. Big mistake. It stood out like a sore thumb. We have since covered it so it is black now and it looks infinately better. An advisory on the website of which colour corners/end pieces etc go best with each panel would be very helpful (and probably avoid less returns). It is for this reason only that I have given 4 stars but we will definately order these again. Thank you Panel Company.