I paid a lot of money to get all my veneers and 2 bridges With veneers attached, I was guaranteed that at least they would last me 10 years despite all of them except 2 of them still being held In with temporary bonding and never been replaced by permanent bonding and then 9 Months ago my front bottom veneer came out, my right hand side front veneer came out and my left hand side bridge came out
They keep putting a temporary veneer right at the front in and so far iv swallowed 4, they have never replaced the one to the right hand side of my mouth and have never replaced my bridge to the left hand side of my mouth
Instead iv been told I have to go to the NHS and apply for funding to get my veneers sorted even though it’s not even been 10 years, 9 months later I am still waiting on them sorting something out and have said all they will do is give me a colbat metal plate with the missing veneers on it and as I don’t have back teeth to the right hand side of my mouth the metal clip will be attached to one of my front teeth which is going to make it very visible to anyone looking at my teeth
My other option is to pay peppermint studio 1,650 each to replace my veneers not even bed in place with permanent bonding and get implants
If that’s the best customer service a very large popular and not so cheap company can offer a customer it’s an absolute disgrace that people pay a lot of money to get their teeth the way they want them and that’s the resolution to the first problem that arises is to refer them to the NHS and the customer ends up getting told they will have to wear a plate now
I am disgusted and enraged at this treatment of customers unless your willing to through more money at their company and I for one will not be leaving it at you’ll have to wear a colbat plate of you want your veneers back
Absolutely appalling customer service from a company so large and very wealthy into the bargain
No doubt this not so nice and complimentary review will be posted and made visible to the public
4 years ago
The Peppermint Group, Glasgow City has a
4.5
average rating
from
15
reviews
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