Bad service, but no choice, if you want to order book good luck, ebooks do not works, you can print 2 pages at a time for your study, all prints comes with huge watermark which makes hard to study, pay for book but just for app, their ebook service useless , one more info do not trust coupons, it works at the beginning but they take it later bc some your order can not be done online without their confirmation, there was no reason for that. They like money as most of subscription based companies. From university bookstore, amazon, and their web page (lww shop), prices are different for same product (it was huge difference, that's why I added to review). Just do your homework before purchase from them. But at the end, you need their service for you school so as I said good luck.