I ordered a shirt on the 31st March. The order went through fine. Its now 12th April and I haven't had a confirmation of shipping email. I've sent 6 separate emails to customer services and every single one was ignored. To get a response I had to open a PayPal claim, now The Priory are refusing to even offer me a refund or resend the goods that 'they claim' have been sent. I've ordered frequently from The Priory but haven't since the Internet Fusion takeover. Same to say I will never order from them again and I suggest you avoid them if you want a good service or your product.