I had many bad experince with this website, last two was very terrible. I charged 2 times delivery fee just because they calculated a wrong price for my delivery. I contact CS saleroom but he said like this: "I am afraid that you will have to coordinate with them to be able to resolve this matter as the-saleroom.com is an internet portal that enables auctioneers to list and broadcast their auctions online to bidders like yourself all over the world. Lots listed on our site, payments, approvals, collection, and delivery are always managed by the auctioneer...". No responsibility at all. The auction company also no help, whenever you asked info for detail delivery, they answer by redirecting to delivery company. The last one, the auction company ask me for my Proof of identification, i.e. copy of your driver's license or passport. This needs to be emailed to them. It's ridiculous, none guarantee for our data protection, infact the saleroom system already checked our card (debit/credit) before bidding. Thus this website has no reviews system. We can not know, which auction is good or bad. Most of them sale broken item but they don't write it in the description or just put one picture so you can not figure out the quality the item you want to buy. I had also this bad experince. My 2 item was broken. Don't buy from saleroom!!