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Dr. James E. K. from the USA
I have purchased via The-Saleroom for many years: 1). THERE IS NO METHOD FOR BUYERS/COLLECTORS TO RATE DISHONEST AUCTION HOUSES VS EXCELLENT AUCTION HOUSES THAT USE THIS SITE FOR MARKETING. 2). Some sellers claim to accept credit cards but later say they only take "direct bank transfers"; problematic because international bank transfers from the USA to U.K auction houses are at an additional buyer's cost of $70.00 USD. 3). The-Saleroom bidding technology has improved, but at times, is very slow and items are sold before my bid is actually registered through them (even when given substantial quick bidding on my part to prevent this time-lag problem). 4). Sellers offer only a single photo of an item, often produced to NOT show flaws in their merchandise (a less than honest, but common practice on The-Saleroom). 5). I've had several auction buys, where the auction house had no international shippers available that provided shipping services outside the U.K., but never indicated this within their sales conditions (The-Saleroom should have a method to account for this ~ because The-Saleroom features itself as an international sales platform, not just local) . 6). THE-SALEROOM SEEMS TO CARE NOTHING ABOUT ITS BUYERS\COLLECTORS. 7). IN SUMMARY: I am an advanced high-end collector. I use every other bidding platform available before The-Saleroom to protect myself... still, at times The-Saleroom is the only platform available for a desired item, so I still take my chances. It is always risky with The-Saleroom; it is always a gamble.
6 months ago
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the saleroom has a 1.8 average rating from 53 reviews

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