Emailed HQ.. Got a reply from a guy called Simon... I knew by his first reply that I was scammed... He has no customer service in him at all.... He kept asking silly questions as to annoy myself... And of course it worked... I would avoid anything to do with this company at all cost... Then after several emails forth and back he has the cheek to say I'm not helping you till you apologise and my last reply was you never tried to help me from the start.. Toyally unacceptable behaviour from a man who is supposed to be in customer service.... The whole company is a joke... Fool me once shame on me... Fool me twice shame on you...