Have used the Watch Lab a few times & have been ok until today! Went to get 3 replacement batteries & was quoted £24.95 each so decided only to get one done & left one of my storm watches for a replacement battery costing£24.95 & was told it would take 1.5hrs....wouldn't mind but they replaced the battery already less than 15 months before. Went back after 1.5hrs & was told to come back in another 10 mins, in the meantime I went to the 'Watch Ship' & they replaced batteries in my other 2 watched for £7 each & took less than 15mins for which they apologised for taking so long! Also they used the same brand of battery & give the same guarantee!! Slightly annoyed now returned to the 'Watch lab' to collect my storm watch to be told it's not ready as they can't get the back on despite using traditional methods as well!! So 2hrs later no watch & I had to leave it with them as it caused me to be 10mins late back to my car, luckily I didn't receive a parking ticket!! I'm absolutely fuming, will most certainly never use the 'watch lab' again & will definitely not recommend them to anyone!