The Bristol Cribbs Causeway branch were able to replace the battery and reseal my watch within one hour if I chose. The Watch is a Tag Heuer. They also offered to clean the strap etc. I was pleased that they were able to do the work quickly. I had taken the watch to Goldsmiths to have the battery done and they stated they would send it away and this could take 6-8 weeks however they recommended the Watch lab as an alternative. I was therefore surprised to learn that the Watch Lab is now owned by Goldsmiths and wondered why Goldsmiths did not send their watches to Watch Lab so the work could be done more quickly. It does seen that Goldsmiths and Watch lab are a monopoly giving less choice to the customer and also this explains why their price bands are so similar. I was happy with the work done but felt the price was very high £95 for a battery change and £25 to clean the strap this seems to be taking advantage of your customers.