I would NEVER use Watchlab again: I took my expensive Raymond Weil watch to the WatchLab for the clasp on the bracelet to be repaired in July 2016 as they said they would guarantee the watch repair. The day the watch was returned to me it fell off and was lost. The Watchlab have not even offered to return the £95 cost of the repair let alone replace my watch. I would give them a "0" star rating and not recommend them to anyone on the basis of this experience. The only reason I have rated them "1" star is because the site won't let me post this unless I enter something in the star ratings but my rating is "0" STARS