I took my Omega Seamater Professional into the Watch Lab worksop in Preston, for s Service & Repair and told the cost would be £390 for the service and another £95 for a winding stem that it would be certain to need, as well as leaving the watch with them, I had to pay the £490 up front; I was also told that the repair / service would be carried out on site and would take around 8 weeks. 3 1/2 weeks later I receive a phone call telling me they had had to send the watch away to Omega in Switzerland for Specialist Restoration and the cost would be a further £487, which to me is total hogwash, if, as stated, they strip down and rebuild as part of the service, why on earth would it need to be sent away? I refused to pay and have demanded my watch back, it will take a further 2 weeks to return. This is still ongoing. I am not at all happy; I feel I have been robbed of £490!