I used Watch Lab when they had the shop in the town centre but was sad when it moved. But now that they are still in Preston, I'm happy to be back with them (and don't have to pay for parking too :-)) So my watch was not working properly and it had a new battery a few months ago and after ringing a few places and either didn't fix mens watches or didn't recognise the brand, I found Watch Lab again. I took 2 watches to Jim who looked after me, 1 needed a new battery (ladies watch) and mine that had a gremlin in it. So I was there on a Monday morning and dropped them off, later that day Jim rang to say the ladies watch was ready for collection and the other didn't work on the first fix so looked at needing a service and I paid for this over the phone and advised it was about 6-8weeks which I was happy with. On the 6th Nov I got a call from Jim to say the other watch was ready for collection and today (8th Nov) I collected a fully working watch. Glad to have it back and not use to walking around without a watch on. I'd recommend Watch Lad to anyone and for their great service.