Bristol Cribbs Causeway- Arrogant staff, had a battery fitted just over a year ago, watch stopped working, thought it was a bad battery, took it elsewhere to be replaced & was told the battery was OK but the battery casing had been damaged, even though I already had an idea what their response would be I took it back to Watch Lab & was told my watch would have been working when it left them & the person who just looked at it could have damaged it (highly unlikely) said they would have another look, but as they were already being defensive I didn't hold much hope of them admitting to the damage , I left & took my watch with me. Dreadful service.