Took my 18 month old Victorinox watch into Woking branch for new battery and reseal. Was told 2 year guarantee and reseal essential to maintain water resistance (100m on this model). Back home reading the invoice it states only 12 months guarantee and NOT water resistant. Also various scuffs and chips not there before. I didn't go over the watch with them to check for scratches before I left it with them - more fool me but I have been charged £50 for a job the local man would do for £5. He wouldn't guarantee water resistance either but he wouldn't have scratched it.