Limited edition toy watch ruined. AVOID THIS PLACE Limited edition toy watch, I only took it in to be cleaned, next day I collected it but realised there was a screw missing. They promptly blamed it on me/said it was already missing (even though it couldnt have been as i wouldnt have been able to wear it). Next day they call and say its been repaired, screw they have fitted is oversized and doesnt fit properly but isnt very noticable. However the rubber part of the strap has been cut/snapped!! Again the assistant blamed the watch, even though I wear it with no issues. I come back half hour later and they have broken the strap in a second place so it is completely ruined. Toy discontinued the part a long time ago. The assistant had the cheek to offer me a brown generic strap!! No apologies just blaming the watch and even said they wish they never took the job on!! They tried to give me the watch back broken but I refused to take it. I have messaged complaints via the website but no response so I am currently starting small claims court proceedings. AVOID AT ALL COSTS, INEXPERIENCED AND RUDE STAFF