Very disappointed...although my silver Glycine watch was serviced for a total cost of £175 !.....the watch wasn’t “fit for purpose” when I got it back because the watch strap clasp wasn’t fixed although it was requested when I left it in. What has really annoyed me is their lack of customer service. The agent at the outlet wasn’t really concerned ...simply suggested he’d resubmit it for this repair which would take a further 6 to 8 weeks. He couldn’t fast track it nor could he communicate with the workshop this watch was sent to initially. As I thought this was too long to wait I asked for the contact details of customer services. I sent them an email but over a week later I have yet to receive any acknowledgement or a response from anyone.