bought this product from this company and was broke on christmas morning leaving my 9 year old grandson upset these things happen but their after service is absolute garbage they answer the phone give you a load of excuses and say write a email someone will get back to you that very day , nothing 4 days later I'm still waiting been phoning every day since the 26th now they aint even answering the phone its was if they know your no and are blanking it i think this is disgusting PLEASE ANYONE DONT BUY FROM THESE PEOPLE AS THEY ARE OPEN FOR BUISNESS SELLING THESE ITEMS BUT DONT CARE ABOUT THE PEOPLE WHO HAVE FAULTY ITEMS DESPICABLE now i have to spend my first day in london when I'm back at work going to their premises to sort this out not a happy man