Awful customer service, they over charged me for an order, then lied to me on the phone about doing so then after a second phone call only refunded me part of the money they owed. The customer help line is designed to stop people being able to complain only being open Monday to Friday: 10:00 - 16:00. Their social media teams took over 5 days to respond and just brushed me off saying it had already been dealt with when it wasn't.
4 years ago
The Works has a
3.9
average rating
from
120
reviews
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