I am only writing about the attempted delivery of a child's pram. I filled in the delivery details and the billing details and somehow these were confused (by an autofill I think) so that the first line of the delivery address was followed by the rest of my home (billing) address. Consequently my granddaughter won't get her pram on her birthday and it may arrive up to a week late. I should have checked your subsequent emails re delivery but equally it should have been obvious to whoever was sorting the despatch that the two addresses had been confused. To be fair the person dealing with this, Zoe, tried to be helpful but I was told that I would have to pay another £26 for the pram to arrive at the correct address by special courier.