I have been renting from The Borrowed Boutique for a couple of years. From my very first rental, to just the other day, Emma and her staff are SO quick to answer my questions or address any of my concerns...sizing, pricing, shipping, product questions...everything, with a knowledgeable and kind answer. All of the dresses and accessories I have rented have been PHENOMENAL. Un-packing my orders is possibly more exciting than Christmas morning! Even more exciting are my clients faces when they see and feel those gorgeous gowns and the joy expressed by the girlies who wear them. I will be back to rent again and again. :-)