Deceptive practices: I recently bought a home the has a pellet stove. I had no knowledge of how to operate a pellet stove. I hired Chimney Pros to service my pellet stove. The technician was here for less than five minutes. He opened the panel on my pellet stove to look inside, he then turned the switch on and it did not start… That’s weird, I said…it fired up before I called chimney pro, however I wasn’t sure if the blower worked . The technician said the stove does not work, it needs to be replaced. He quoted a price of between 6 to $8000 to replace it. I was telling a friend how I now need to buy a new stove and I might just go with an electric stove because I cannot afford to replace a pellet stove or buy a wood-burning stove or even a propane stove. My friend said she would have her husband take a look at my stove since they have a pellet stove at their house. I learned that it takes at least 30 minutes for the stove to begin blowing out hot air… When my friend’s husband open the panel to my pellet stove, he saw the one fuse had been unscrewed (the stove has 2-fuses, tucked in behind another panel) it was just barely in its socket. He secured the fuse and my stove fired up, as it did before I called Chimney Pros, and within 30 minutes it was cranking hot air into the room. I am so mad that I believed this technician. I threw out the manual that came with the stove because I thought I was throwing the stove away and I threw out a replacement blower that the previous owner had left behind. The technician said I didn’t need it, that it was old, when it looked perfectly new and was in a box that I had just opened, and I told him that. He said you have to throw it away, the stove doesn’t work. I am a 66 year old woman, 🤦🏻‍♀️ Chimney Pros tried to exploit me.