We got an estimate to clean our ducts because we believed there was a rodent in one of the air ducts. Although the rodent was actually in the sub floor, Casey and Akuri went above above and beyond what they should to ensure we figured out what it was before they left. They were courteous and professional every step of the way. They assisted my husband in locating and removing it! It was not in the air ducts but they were not leaving till they helped us locate and put everything back together as if nothing happened! We really appreciate their assistance with this horrible problem.