Quite simply, look elsewhere for your bed and related items. DO NOT SPEND YOUR MONEY WITH ENGLISHBEDCOMPANY. This company will take your money then go radio silent as they are trying to escape from a bad ex. Google really needs to allow us to leave negative stars.
Ordered my bed in February, was finally delivered12th July. Parts were missing meaning the bed couldn't be put together. Delivery company refused to put the bed together due to Covid. No problem, but communicate that to customers and also provide them with instructions. I had to chase multiple times just to get an update as to the status of my order. They quote 10-12 weeks. This can actually mean several weeks longer than stated, plus additional time for the outsourced delivery company to collect your order. Expect to continually chase for an update, be fobbed off, have the completion date continually change.
Then when you complain, they will ignore you unless you are persistent. Absolutely disgusting and shocking levels of customer service. Take your hard earned money and spend it elsewhere. Again DO NOT SPEND YOUR MONEY WITH ENGLISHBEDCOMPANY!!!
3 years ago
The English Bed Company has a
2.5
average rating
from
11
reviews
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