I still would like the item please so can you please send me out a replacement order. Thank you. I am very sorry you have not received your order. Regrettably the tracking of your order has still not updated which would indicate the order has been lost in transit. Please could you let me know if you would like me to send you a replacement order or if you would prefer a full refund? I am very sorry for any inconvenience caused and look forward to hearing from you. Best regards Diane the gift and gadget store Still waiting for my delivery - despite saying it's been out for delivery for the last 3 days