Shocking service with delivery and lack of communication from the Good Guys. Aircon unit was scheduled for delivery on X date to our tenant and without any notice it wasn't delivered. No call no email or update. That meant that the install was missed as well. The good guys installer said delivery has nothing to do with him. The good guys are saying install has nothing to do with them and they cant co-ordinate new delivery dates with the installer. So I have to call the good guys and arrange a new date HOPING they'll deliver then I have to call the good guys installer to arrange a new installation date. Ie The customer is lumped with the entire issue to resolve the Good Guys F** Up.. Totally unreasonable poor service.
1 year ago
The Good Guys has a
3.2
average rating
from
9
reviews
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