If you find something you like on iconic check Net-a-porter or anywhere else first. I purchased a dress for 355 before seeing it was on sale for 130 on Net-a-porter. After the long loops I finally got onto customer service who said they couldn’t price match because the size I ordered was out of stock on net-a-porter. They said they would see if their team-leaders could do anything else and get back to me. A week later no one got back to me so got I went to customer service again. After three disconnected chats I was finally told iconic can’t match net-a-porter cause they aren’t an au or nz business, a completely different excuse to the first one. So I purchased the smaller size that was in stock from Net-a-porter. It came in a box neatly folded with tissue paper and return stickers already printed and placed in an envelope. Just beautiful. Fit perfectly too. So I’ll be returning my iconic order in the plastic bag in was thrown in. Thank you for listening this has been my Ted Talk.
2 years ago
THE ICONIC has a
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