One star is too many for these. I ordered a few coins as Christmas gifts at the beginning of December. I was promised (guaranteed) delivery within 5-7 days. I waited 2 weeks before I got in contact with them. They didn't reach out to me to advise me of late shipping or anything. Had a conversation via email with someone who failed to inform me of when delivery would be. Eventually she admitted she can't guarantee delivery before Christmas anymore... I then get notified that today...after 3wks of waiting.. they have shipped my order. I then get an email telling me that one of the items I ordered is no longer in stock.. I paid for it 3 weeks ago with no information of it being out of stock.. I am then told i will receive a refund within 7 days.. leaving me no time to get a replacement. I will never use this company again. Terrible experience