Ordered a lounge co sofa through furniture Village, delivery delayed by two months. The sofa has a few manufacturing faults and it's obvious the sofa wasn't built to last, furniture Village is supposedly organising a "REPAIR" on a new sofa and waiting for the lounge co to supply the materials. I contacted the lounge co to explain the situation and was told by Laura that they would get the problem resolved. That was 4 months ago and I have never had any further contact from them despite calling and emailing numerous times, Nina the head of customer services assured me it would be escalated which it has not. They have ZERO interest in resolving customer issues with faulty goods. Please see the attached photos of our sofa at 3 months old and decide for yourself. Avoid at all cost if you expect a quality product and customer service.