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Furious unhappy customer
I ordered 2 sofas from David Phipps in August with promise of a pre Christmas delivery date . I phoned early December to check and was told the sofas had not yet been made and realistically it would be January before they would be delivered .. 2 more ‘late in the day’ cancelled dates and a vague promise ( not guaranteed ) of February. Delivery Company give me dates which get cancelled as sofas have still not yet reached the warehouse. Customer care is shocking, unhelpful , lame , vague excuses and little in the way of any apology ! Can’t comment on the quality as I haven’t received the goods ! AVOID, AVOID AVOID at all costs.
2 years ago
Read The Lounge Co. Reviews
The Lounge Co. has a 3.1 average rating from 35 reviews

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Alice, Customer Support

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