28th February 2022. My first 3 seater sofa took a long time (18 weeks to arrive). It did finally arrive towards the end of December '21 (it had been ordered in June '21! I then made a BIG mistake and on 15th Dec '21 I ordered another, as I thought it would be good to match up as a pair. This arrived in February '22 but with NO LEGS! Over a week later the sofa is still sitting on the floor of my sitting room. I have contacted Customer Services numerous times but the response is always pretty vague - no-one has even apologized yet that the sofa has no legs yet. At first I was told a set would arrive with Fed Ex and I would need to simply screw them into the base. That was over a week ago (still no sign of them). After contacting Customer Service once again, I have now received an email from them today (28th February '22) saying the legs will not be with them, from the manufacturers, until 23rd March!! This will then be almost SIX WEEKS that I will have had the sofa with no legs.......all very embarrassing for when any guests call. It all looks very odd and I have to keep explaining. Surely one set of regular mahogany legs cannot be that difficult to get from GPlan - the manufacturer. Also, but this almost pales into insignificance, on 15th December '21, I ordered and had to pay in full in advance for (extra £422.40) 8 X metres of the same fabric that the sofa is covered with. This apparently there is no sign at all of yet!! Totally nightmare company - I think the worst and most un caring, I have ever come across - would advice to avoid.