I don't use the Meat Man anymore due to poor customer service during my last order. I received several packs of shin beef that were little more than gristle and fat with only about half being quality meat. When I went back to the company to give them the option to put it right I just got arguing.I was lectured on how that was how it should be (even though the website photo used to sell the product on their site looked nothing like what I received) and they also sent a googled excerpt of how to prepare shin beef so that the connective tissue breaks down (which again probably should have been included in the description on the site). I found the person who dealt with my complaint to be patronising and not the customer facing person I would want representing my company. I now use Farm drop and they are amazing!! The quality of the meat is far superior, and they are also more expensive but I'm finding the change great and the increased cost well worth it. Thanks Meat Man for helping me move to a better supplier.