Really excellent support and help during the purchasing process - perfect for a first time buyer like myself. Throughout they’ve always been able to fully explain every aspect & all the staff are super friendly and helpful, so no question is a silly one! I was quite worried about completing all the forms for the mortgage, so I was greatly relieved when Dan completed it all for me! In the current climate it’s great that they are set up for everything to be via phone or email, rather than relying on face to face appointments, that was perfect for my working patterns as it was so much easier to fit in. Plus it was easier just to drop a line with any questions I had or if I didn’t understand something. They’ve been worth every penny, not just with getting the mortgage through in a great deal, but also with Dave providing updates to me from the solicitor. I can’t rate them highly enough!