I ordered my product a week ago, after this week had passed I still hadn't received any update on my order so I login to my account to see its still being processed. I get onto live chat which were as good as useless to be told they can't even see my order. I ask for a refund and apparently it's an issue with my bank that my order isn't showing. Well it funny how all my other orders has arrived from the same day and the payment has cleared my bank successfully. Absolute joke of a company and will never be ordering again. Now just to wait 30 days for my refund which no doubt will get lost in their system. PLEASE AVOID AT ALL COSTS