Had a door installed in feb this year, the fitter came late which wasn’t initially a problem. He was here till 8 that night he rushed off an we couldn’t lock the door, we have 2 small children an it just was not good enough after paying nearly 2 grand for a door! He came back the next day to fix the door an door frame, an couldn’t actually fix it the door frame he installed is all slanty so the door keeps catching on the bottom so you have to open an shut the door with sheer force. We have made numerous attempts to have this resolved an nothing seems to be getting done about it, we keep getting passed from pillar to post they say they will come out in the next day an it never comes we’ve been waiting nearly 6 weeks for it to be repaired! Absolutely appalled by the customer service of this company, the fact we have 2 small children did not seem to bother this company in the slightest all they cared about was putting up a bad review! If your looking for a new door I would not recommend with company because they will fit it but it will be wrongly installed an then they won’t come back an fix the problem they will just come out an try to shift blame onto someone else an state they are waiting for the ‘manufacture’ because it isn’t there fault an then when you contact them they will tell you what you want to hear but will never give you an indication as to when you will be getting it fixed! There quick enough taking money but not quick enough to fix the problem