If I could write this review without giving a star I would. THis company has left our home looking worse than before and not only cosmetically is it worse off, but also safety wise. The door is a safety hazard with locking mechanism on show, there is a 1cm gap between the door and frame which the company say is 'normal'. The windows have gaps and workmanship is shoddy. The house is colder than before and their lack of care for the customer is disgraceful. Be aware once you complain you will be fobbed off and eventually ignored leaving you with no other option than to go down a legal route!!! Oh and also the positive reviews on their Facebook page come from their own staff who we have had the displeasure to have met!!!!!! DO NOT BE CONNED as this has been going on for over a year now for us. How I wish we never came across them!!!!!!