The cable is good. I placed the order for the gray cable. They called me and told me they were out of stock in that color. They said they had the gray in the more expensive cable but that I would have to pay the difference to get that cable or I could take the cable I ordered in red (which I didn't particularly want). As a business owner myself I would have given the upgraded cable and turned a one time customer into a very happy repeat customer. An opportunity lost. I took the red cable. It sounds good and I will probably get used to the color. Everything else about the transaction was good.