The collar, lead and tag are amazing, however theyve lost a star due to misleading information on the website, for example you pay £9.99 for next day delivery and it says have this item in one to two days however when it is confirmed via email it can actually be six days unless you email (no reply) or webchat whereby the staff are abit abrupt and use capitals (shouting) sometimes to get point accross. Would probably use as a main place for Rosie's tags, collars and leads especially as she is a rescue dog and pulls on the lead and damages her collars and tags sometimes, just think you should provide clearer and concise information on your shipping turnaround.