I ordered the tank over the 'phone from Julie, who was friendly and very helpful, on 8th August for delivery on 29th. We were emailed that it was in transit and it arrived at the bottom of the drive on the due day. The tank is very heavy and we had fun getting it up the drive into position (6 of us!). I knew that it was a kerbside delivery when I bought it, but as the tank comes with "eyes" welded on the top for lifting by crane, it would have been nice to have been offered this as a delivery option. The tank appears to be of excellent quality and the price was competitive, and I look forward to many years of satisfactory use out of it.