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NIKKI CIVILL
Awful customer service. Order was supposed to be delivered 22nd. Spent all morning on the phone, requested a call back at 9am. Used the chat service which cut off as an assistant joined the chat after queuing from 32 people. Never got the call back so rang again and was on the phone for an hour and 2 minutes before connected to the lovely Alicia, I say that loosely. She told me to wait for my parcel or cancel it and wait 6 weeks for my money back. Requested a call back from a manager which will take another 48hrs apparently. Shocking shitshow of a company
2 years ago
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The Entertainer has a 2.8 average rating from 104 reviews

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Alice, Customer Support

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