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Anonymous
Very Disappointed..monthly iam sending in wall street al bandar branch and iam always happy and satisfied with their service but today the filipina who's on duty made me very upset.She Just simply asked me which bank I will send (pnb)without asking my Id or my give rewards card but I voluntarily gave it anyway for assurance.she never asked who will be my Reciever for confirmation at least and printed immediately a receipt and asked me to sign.i asked her why u already printed without asking me information like who is my receiver and she just said its already in the computer with attitude on her face,I said I know and I have 2 receiver in the system and she said other one is metro bank,but what if I have another new receiver with pnb and she never say sorry..unlike other employee always asking for id, receiver's name and bank and assisting customer happily with smile on their faces.
8 months ago
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