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Ray Mumford
Bad design, flimsy and very badly made. They call it 'heavy duty'. Walsall Wheelbarrows - Badly designed and badly made - UNUSABLE. Bought this in 2020. When assembling noticed that frame tube one side was longer than the other and frame very narrow. When fully assembled everything was out of line. The handles were at ridiculous angles. Could not be our fault as all bolt holes fitted. Tried using it but unless contents were centrally placed it fell over. So - handles at completely different angles, wants to fall over, all feels cheep and flexible and legs so close together you cannot avoid kicking them! We breed miniature horses and use barrows for collecting manure from the paddocks - hardly heavy duty work! We have been doing this for 40 years and this is the WORST and weakest wheelbarrow we have ever had. We politely emailed the manufacturer to make them aware of the problems not only in design but also manufacture. They did not want to know, only replying when prompted - in an arrogant and defensive manner. They suggested we buy a different barrow from them - no help with the useless one we already bought! We sent them photos (BELOW) showing just how bad this thing is - COMPLETELY IGNORED. This product is NOT FIT FOR PURPOSE. The Walsall Wheelbarrow company has NO customer service, they do not give a damn whether the product is any good or have any kind of quality control. Anyone who buys their products is on their own and lumbered. We really wanted to be using British made barrows, but if this is anything to go by they are rubbish, this one just sits in the hay barn gathering dust and we are out of pocket. SAD.
3 years ago
Read THE WALSALL WHEELBARROW COMPANY LIMITED Reviews
THE WALSALL WHEELBARROW COMPANY LIMITED has a 1.8 average rating from 8 reviews

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