I am writing this review to share my extremely disappointing and frustrating experience with The Web Design Corp. My interactions with this company while trying to overhaul my website have been nothing short of a nightmare.
I initially contacted The Web Design Corp on March 29, 2022, with high hopes of transforming my website into a more modern and compliant platform. Little did I know that this would mark the beginning of a series of challenges, miscommunications, and unmet expectations.
From the start, there was a significant amount of back and forth required to arrive at a website design that I was even remotely satisfied with. While I understand that achieving the right design can take some iterations, the process was unnecessarily prolonged and often frustrating.
The situation worsened when The Web Design Corp finally rolled out the new website sometime in late May 2022. To my dismay, the website was riddled with errors and numerous issues that needed immediate attention. It was shocking to see how a supposedly professional web design company could release such a subpar product.
What added to my disappointment was the unexpected financial burden. Initially, I was provided with a certain price estimate, only to discover later that it was nowhere close to the final cost. The company sneakily included multiple add-ons that drove the total cost well beyond what I had anticipated. To my disbelief, these add-ons amounted to over $2,225, a significant departure from the original estimate.
One of the most aggravating aspects of this entire ordeal was the promised backend login feature, which would have allowed me to make changes to the website after it was built. Regrettably, this feature has been nothing but a mirage. Despite continuous attempts and requests, I have been unable to gain access to the promised backend login. It's as if The Web Design Corp took my money and vanished into thin air, leaving me with a dysfunctional website and an inability to make the necessary changes.
In my desperation to seek resolution, I involved legal counsel. My attorney sent a demand letter to The Web Design Corp, a communication that went unanswered for a significant period. Only after I reached out to inquire about the status of the demand letter did I receive a response. Shockingly, their reply laid the blame on me, asserting that the project was closed due to my alleged fault.
This entire experience has left me feeling deceived, taken advantage of, and utterly unsatisfied with the services provided by The Web Design Corp. The level of unprofessionalism, poor communication, and disregard for customer satisfaction displayed by this company is nothing short of astounding.
In conclusion, I would strongly advise anyone considering The Web Design Corp for their web development needs to proceed with caution. Based on my experience, I cannot recommend this company to anyone seeking a reliable, professional, and ethical web design partner.