Shocking!! I have been with Think Money for far too long simply because I don't like the hassle of changing banks. However for the 2nd time in a short while my card has been blocked when I tried to make payments. I am furious about this. I have plenty of money in my account and it is up to me how and when I want to spend it. I pay £ 15 pounds for their services (??) and can't even get a call back. Sometimes I have to wait for 40 minutes (which I pay for) to speak to someone to resolve a problem which I did not need to encounter. Absolutely unacceptable and I will be switching to a different provider asap.