I spent over £4,000 installing pleated blinds in my conservatory in 2011. The came with 5-year guarantee. One of the motorised roof blinds has stopped working so I called Sanderson assuming they would repair it but at my own cost as they were out of guarantee. I was told that they could not help me as do not offer a repair service and there are no installers in my area. What sort of company offers no after sales service? I was fully prepared to pay for the cost of fixing them but now find I cannot get them repaired. So anyone considering installing Sanderson blinds should be warned that once they are out of guarantee, they cannot be repaired and you will be faced with having to buy a replacement set.